Privacy Policy

Effective Date: January 1st, 2025

True Willow ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (true-willow.com) or use our services.

By accessing our website or engaging with our services, you consent to the practices described in this policy.

1.     Information We Collect

1.1.  Information You Provide to Us:
We collect personal information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Payment detail (if applicable)

1.2.  Information Collected Automatically:
When you visit our website, we may collect certain information automatically, including:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent on our site

  • Referring website

1.3.  Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your experience, track site usage, and deliver relevant content. You can manage your cookie preferences in your browser settings.

2.     How We Use You Information
We use your information to:

2.1.  Provide and manage our services

2.2.  Respond to your inquires and communicate with you

2.3.  Improve our website and tailor content to your interests

2.4.  Process payments and fulfil contractual obligations

2.5.  Send promotional materials (with your consent)

2.6.  Comply with legal obligations

3.     Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:

3.1.  Service Providers: With trusted third parties who assist in providing services, such as payment or website hosting.

3.2.  Legal Obligations: When required by law or to protect our rights, safety, or property.

3.3.  Business Transfers: In connections with a merger acquisition, or sale of assets.

4.     Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlines in the policy, comply with obligations, and resolve disputes.

5.     Your Rights
You have the right to:

5.1.  Access, correct, or delete your information.

5.2.  Opt out of marketing communications

5.3.  Restrict or object to certain data processing activities

5.4.  Request data portability

To exercise these rights, contact us at: privacy@true-willow.com

6.      Data Security
We implement appropriate technical and organizational measure to protect your information against unauthorized access, altercation, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7.     Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy polices before providing any personal information

8.     Children’s Privacy
Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.

9.     Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of our website or service constitutes acceptance or the update policy.

10. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: privacy@true-willow.com

 

True Willow is committed to respecting your privacy and ensuring transparency in how we handle your personal data.