General Inquiries:
contact@true-willow.com
Use this for any general questions or information about our services.

Post-Project Support:
support@true-willow.com
For existing clients who need assistance or have follow-up requests after a project.

Billing & Payments:
billing@true-willow.com
For any invoicing, payment, or financial inquiries related to your account.

Sales & Consultations:
sales@true-willow.com
For new client proposals, consultations, and pre-contract discussions.

1. How do I get started with True Willow?
To get started, simply reach out to us via the contact form or email us at sales@true-willow.com. We’ll schedule an initial consultation to discuss your business needs and how our services can help you.

2. What industries do you work with?
We work with businesses across a variety of industries, including e-commerce, retail, finance, healthcare, and more. Our solutions are customized to meet the unique needs of each sector.

3. Can I get a custom package tailored to my needs?
Absolutely! We offer tailored solutions designed specifically to meet your business’s goals. Reach out to us and we’ll work with you to create a package that’s perfect for your needs.

4. What is the pricing for your services?
Our pricing is customized based on the specific needs of each client and the complexity of the services required. For a detailed quote, please contact us at sales@true-willow.com.

5. Do you offer ongoing support after the project is complete?
Yes! We offer ongoing support through our Analytics Support & Enhancement and Comprehensive BI & Growth Partner packages. Learn more about our continuous support options here.

6. How do you ensure the privacy and security of my data?
We take data privacy and security seriously. We comply with relevant regulations, such as GDPR and HIPAA, and use the best security practices to protect your data. For more details, you can contact us at privacy@true-willow.com.

7. How long does it take to see results?
The timeline for results varies depending on the scope of the project. Typically, you can start seeing measurable improvements within a few months after implementation. We’ll provide regular updates throughout the process.